Privacy Policy

Last updated: 11/18/2025

At Nook’s Coffee (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our services. By using our site, you agree to the terms of this policy.

1. Information We Collect

a. Information You Provide

We may collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Shipping & billing address
  • Payment information
  • Phone number
  • Order details

b. Automatically Collected Information

When you browse our site, we automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate about purchases, tracking, or customer support
  • Improve website performance and user experience
  • Send promotional emails (only if you opt in)
  • Prevent fraud and ensure site security

3. Payment Processing

We never store full credit card numbers.

Payments are securely processed by third-party providers such as:

  • Shopify Payments
  • PayPal

These providers follow PCI-DSS standards to keep your data safe.

4. Cookies & Tracking Technology

We use cookies to:

  • Keep track of items in your cart
  • Remember your preferences
  • Analyze website traffic

You can disable cookies in your browser settings, but some features may not work properly.

5. Sharing Your Information

We do not sell or rent your personal data.

We only share information with:

  • Shipping carriers (to deliver your order)
  • Payment processors
  • Email services (for order updates or marketing if you opt in)
  • Website analytics providers (e.g., Google Analytics)

All third parties are required to keep your information secure.

6. Data Storage & Security

We use industry-standard security measures to protect your data.

While no system is 100% secure, we work to minimize risks with:

  • Encrypted data transmission (SSL)
  • Secure payment gateways
  • Limited access to customer information

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we collect
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing emails at any time
  • Disable cookie tracking

To make a request, contact us at: [your email].

8. Email & SMS Marketing

If you subscribe, we may send:

  • Sales & promotions
  • Product releases
  • Order updates

You can unsubscribe anytime by clicking the link in the email or texting STOP for SMS.

9. Children’s Privacy

Our site is not intended for individuals under 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect upon posting on this page.

11. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Nook’s Coffee

Email: contactnookscoffee@gmail.com

Website: nookscoffee.com